The customers plays a vital role in all the business in the world. Without customers it is quite impossible to run the successful online business. The customers provide his personal details during the payment processing and they pay the full amount on the online shopping site even though they did not receive the product. This proves that the customers trust the merchant very much.
As an online store merchant you should provide the best customer services, payment transaction, security for their credit card details when providing it during the payment transaction, etc. But some online store merchants never provide the care to their valued customers and some merchants may don't know how to improve the customer services to the best level. To meet all the requirements of these online store merchants, the WordPress developers developed many WordPress Plugins.
As an online store merchant you should provide the best customer services, payment transaction, security for their credit card details when providing it during the payment transaction, etc. But some online store merchants never provide the care to their valued customers and some merchants may don't know how to improve the customer services to the best level. To meet all the requirements of these online store merchants, the WordPress developers developed many WordPress Plugins.
WordPress is the most popular open source blogging tool that runs on a web hosting service based on PHP code and MYSQL database. More than 60 million websites are powered by WordPress. It is the best web software used to create a beautiful website or blog. It helps to provide a powerful and a flexible content management system. WordPress provides the thousands of themes to provide the site look very beautiful and rich. It is very easy to configure the WordPress website. With the help of WordPress the merchant can create a beautiful and powerful website, personal blogs, etc. The WordPress eCommerce website is very user friendly. Over 26,000 plugins in WordPress provides the excellent features and functions to meet the requirements of all the users. The Ticketing System is one of the important plugin used to provide the best services to the valuable customers.
This WordPress plugin helps to integrate the OsTicket support ticket system into WordPress site. The OsTicket system is the widely used open source support ticketing system used to clarify all the customer doubts. Web and email support, canned replies, assign and transfer tickets, role-based access, internal notes, alerts and notices, auto response, and no sign-up required are the various features of the OsTicket system. When you integrate your WordPress site with this OsTicket system you can solve the technical issue faced by your customers. This ticketing system will allow your customers to raise their support tickets in your WordPress site. As per the issue you can set the priority level and send it to your support team. With the help of this you can easily meet the requirements of your customers without delay.
The main advantage of using this ticketing system is your users can send the ticket with the attachment. So that you can easily come to know that in what place or page your customer have faced the error. This is the important responsibility of the online merchant to provide the full technical support to their customers. If you followed this strictly, you can achieve more profit in your business. The WP Ticketing helps you to increase the customer services and by this you can easily increase the confidence level of the customers’ about your WordPress site.
Download WordPress Ticketing System