Monday 22 February 2016

Twilio Integration for SMS Notification on Order in eCommerce Store

An overview over the current transactions in your online shop is a vital aspect to run your online selling process, because you can have an instant notification as soon as a new order is placed with your online store. This notification could of course be enabled through sending a copy of each order confirmation to the shop administrator, but the client would prefer an even faster notification by SMS. The Magento Twilio SMS Extension can be integrated to the default Magento platform for sending the SMS notification to clients in a smooth manner. Through using this feature, the seller can get notification about "seller approval/ disapproval", "product approval/disapproval", notification about the "sold product".

https://www.modulebazaar.com/en/magento-twilio-sms-notification-extension.html

The Order Notification Extension uses the Twilio API for passing on the text messages. Twilio is a service that offers solutions for SMS delivery across the world. Sending is free if you send the SMS to just one recipient. If you like your notifications to be sent to multiple recipients, then you need to upgrade to a paid Twilio account. Also, the installation of the Magento Twilio SMS Extension is easy to install and doesn't require any technical know-how. 

Features of Magento Twilio SMS Extension
  • Enables you to keep posted your customers with SMS using Twilio gateway
  • Send Order Status / Product Status to customers through SMS 
  • Entice your customers with your  new offers and coupons and communicate them through Twilio SMS
  • Facilitates Admins to keep hold of customers and remain connected with them
In addition, the admin can configure the message in the admin panel for the following activities:
  • Placing an order 
  • Order invoice, shipment and cancellation
  • Edit customer Account
  • Facilitates Customer Newsletter Subscription
  • Enables Customer review for a product
  • Coupon creation for selected group of customers
  • SMS can be enabled or disabled
  • SMS activities can be logged
  • Number of characters for SMS message can be specified
These Magento Store Enhancer Extensions enable you to take your customer service to the next level through using the Magento SMS Order Notifications extension. Through capitalising the power of Twilio SMS service gateway, you can pass on text notifications to customers right to their cell phones when their order is shipped, and enable them to update with tracking information.  Apart from this, the SMS Order Notifications Extension from Magento is fully multi-store and translation compliant, facilitating you to set custom notification messages for each store as well as language.

Conclusion

The Magento Twilio SMS Extension is of greater help to online store owners to send text SMS directly to sellers at the time of seller approval, disapproval, product approval, and even after when a product sale is over. After configuration of the Twilio SMS notification extension, admin is capable to manage this extension from the back-end. When the customer buys a product from seller’s store and once the admin approves that product order, then a SMS notification will be received by the seller indicating the product name and quantity.